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Uber to lay off 3,700 employees or about 14 percent of its global workforce

Uber, the global ride-hailing company is laying off about 3,700 full-time employees, it revealed in an SEC filing today. The cuts are being made in customer support and recruitment teams due to lower trip volumes (in rides) and hiring freeze according to the filing. The company also revealed that its CEO Dara Khosrowshahi will forgo his salary for the rest of the year.

This comes a day after Uber’s Middle Eastern subsidiary (that it acquired earlier this year) announced to lay off 31 percent of its workforce and Uber Eats’ exit from the Middle East & some other markets.

Uber said that it aims to “reduce its operating expenses in response to the economic challenges and uncertainty resulting from the Covid-19 pandemic and its impact on its business.”

The San Francisco-headquartered company has about 27,000 employees so these cuts mean that it is reducing its workforce by almost 14 percent. A tech publication, The Information, late last month, had reported that Uber is discussing plans to lay off 20 percent of its workforce.  According to the report, Uber’s business is down by over 80 percent.

An Uber spokesperson in a statement, said, “With people taking fewer trips, the unfortunate reality is that there isn’t enough work for many of our front-line customer support employees. Since we don’t know how long a recovery will take, we are taking steps to bring our costs in line with the size of our business today.”

“This was a tough decision, but it is the right one to help protect the company’s long-term health and ensure we come out of this crisis stronger,” the spokesperson added.

The company hasn’t shared the breakdown of the cuts but it is likely that they are being made across all its markets.

Zubair Naeem Paracha

Zubair Naeem Paracha

Founder at MENAbytes
A tech and startup enthusiast based in Lahore, Pakistan. Zubair apart from leading MENAbytes is also building Qraar, a career discovery and development platform for millennials in MENA. He can be reached on Linkedin, Twitter or zubair [at] menabytes [dot] com.
Zubair Naeem Paracha
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