Noon has sent out an email yesterday to its sellers highlighting details about the order cycle, cancellations and late processing of orders. The email suggests that the marketplace could be going live in next few days. It does not specify a date but our sources have told us that the platform is set to go live this Saturday (Sep 30). We have not been able to confirm it yet.
The slides that were sent with the email talk about Noon’s Order Cycle & Seller Performance Program. The Seller Performance Program by Noon will rate sellers based on processing time, cancellations, returns and customer feedback. Sellers maintaining great performance will have increased visibility for their products.
They also indicate that some of the products on Noon might have same-day delivery for orders made before 2 pm. Some reports earlier this year suggested that the platform will offer three-hour door-to-door delivery.
If a seller cancels the order, it will have an effect on his performance and rating. They’re encouraged to update their stock count, pricing and processing time in the slides.
Last week, Alshaya, one of the largest franchise operators in MENA had announced its investment in the billion-dollar marketplace by Mohamed Alabbar that’s also backed by Saudi Public Investment Fund.
We have reached out to Noon to have a confirmation about the launch date and will update this story if we hear back from them.
Update: We have removed the slides from this post on request of Noon. According to them, they contained information that was not part of public domain.
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