Turkey’s Infoset raises seed funding for its all-in-one customer communication platform

Istanbul-based SaaS startup Infoset has raised seed funding from a French IT company IT Task Force, it told MENAbytes today. Infoset did not disclose the size of the investment but told us that it came at a valuation of $2.2 million.

Founded less than six months ago by Samed Düzçay and Sercan Düzçay, Infoset has built an all-in-one communications platform for businesses that enables them to engage with their customers on different channels.

The platform is comprised of a cloud-based call center, live chat, support desk (for managing all support channels including email, phone, chat, desk from one dashboard), chatbots and even drag and drop sales pipelines.

Its monthly subscription starts from $15 a month and goes up to $199/month for the most powerful plan which includes CRM, call center, chatbot and more. The startup also offers a decent free plan to startups.

Samed Düzçay, the co-founder of Infoset, speaking to MENAbytes said that they currently have eleven paying customers with over 100 users at these businesses using its platform.

The startup plans to use the investment to grow its team and accelerate growth.

Zubair Naeem Paracha
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